Effective September 5, 2026
Refund Policy
Please review the product description, included files, software requirements and licence before purchasing. Because access is delivered electronically and digital content cannot be returned, all digital product and self-paced course sales are final once payment is completed and access or a download link is provided.
1. Final-sale policy
Faith Freelancing Hub does not provide refunds, returns, exchanges, cancellations, or store credits after digital access has been provided. This final-sale rule applies whether or not the purchaser downloads, opens, completes, or uses the product or course.
2. No-refund situations
No refund, exchange, or credit will be issued for change of mind; an accidental purchase; purchasing the wrong product; failure to read the description or included-file list; lack of compatible software, equipment, or internet access; insufficient technical knowledge; failure to use or complete the resource; personal preference; or an expectation of clients, employment, income, audience growth, or other business results.
3. Technical problems are resolved first
If a download link does not arrive, access fails, or a file is corrupted or materially different from the purchased product, contact us promptly. Faith Freelancing Hub will first resend the link, restore access, replace or correct the file, or provide reasonable troubleshooting. A refund will be considered only if we cannot provide the purchased digital content in a usable form that materially matches its description.
4. Duplicate charges
A verified duplicate charge for the same order may be refunded to the original payment method. Buying two different products, placing two separate intended orders, or purchasing an updated or bundled version is not a duplicate charge.
5. How to report a problem
Use the website contact form and include the name and email used at checkout, product name, order or transaction number, purchase date, and a clear description of the problem. Screenshots may be requested when relevant. Never send passwords or full payment-card details. Reporting a technical problem within seven calendar days helps us investigate quickly, but this is not a general refund window.
6. Approved or legally required refunds
If a refund is approved or required by applicable law, it will be sent through the original payment route when available. Payment-provider processing times are outside our control. The product licence ends immediately, access may be withdrawn, and the purchaser must delete all downloaded copies.
7. Rights that cannot be waived
Nothing in this policy excludes, restricts, or replaces any consumer right or remedy that cannot legally be waived. If applicable law requires different treatment, that law controls.
8. Services and separate terms
Live coaching, custom work, subscriptions, and other services may have separate cancellation or refund terms shown before purchase. Those specific terms apply to those offers. This policy applies to downloadable digital products and self-paced course content.